Last updated: October 27, 2026

Organoma ("Organoma," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.organoma.com, shop with us, contact our support team, or otherwise use our website and services.

Our store offers home storage and organization products, including multipurpose home organizers, closet and clothing organization products, kitchen and pantry storage solutions, and bathroom storage and organization products.

This policy describes our information practices and your choices. Where consent is required by law, we will request it separately; visiting our website does not replace that consent.

1 Personal information we collect

We collect information from you, from your interactions with our website, and from service providers involved in transactions, delivery, security, or other services you use.

Information you provide may include:

·        Contact details, including your name, email address, telephone number, billing address, and shipping address.

·        Order details, including products purchased, payment status, delivery information, returns, and refunds.

·        Account details, if you create an account, and preferences you choose to save.

·        Messages, product questions, reviews, feedback, and information you provide when requesting customer support.

·        Marketing preferences and subscription information, if you sign up for promotional communications.

When you place an order, payment providers process the payment details needed for the payment method you choose. We may receive transaction confirmations, payment status, and limited payment information. Available payment options are displayed at checkout. Please do not send full payment card details by email or through customer support messages.

Information collected automatically may include your IP address, browser and device information, operating system, referring pages, pages and products viewed, links clicked, shopping-cart activity, visit times, approximate location inferred from your IP address, and website performance data. Cookies, pixels, logs, and similar technologies may collect this information.

2 How we use personal information

We use personal information to operate our store and serve customers, including to:

·        Process payments and orders, arrange shipping, provide delivery updates, and handle returns or refunds.

·        Answer questions about home storage and organization products, investigate delivery issues, and resolve complaints.

·        Maintain accounts, remember preferences, and improve website functionality and the shopping experience.

·        Analyze website use and customer interests to improve products, services, and communications.

·        Detect fraud, verify transactions, protect accounts and systems, and enforce our terms and policies.

·        Send promotional messages and measure or personalize advertising, where permitted by law and subject to applicable consent or opt-out choices.

·        Keep necessary business records, meet legal obligations, resolve disputes, and protect our rights and those of others.

3 Cookies and similar technologies

We and providers supporting our website may use cookies, pixels, tags, and similar technologies for the following purposes:

·        Essential functions, such as shopping carts, checkout, security, and fraud prevention.

·        Preferences and functionality, such as remembering settings you select.

·        Analytics, such as understanding traffic, performance, and how visitors use the store.

·        Advertising, such as measuring campaigns and showing relevant ads, when these tools are enabled.

Where required by law, we obtain consent before using non-essential technologies and provide ways to manage your choices. You can also use browser settings to block or delete cookies. Restricting some cookies may affect website features. Cookie controls may apply only to the browser or device you use.

4 When we disclose personal information

We disclose information as reasonably necessary for the purposes described in this policy, including to:

·        E-commerce and technology providers that support store hosting, checkout, data storage, email, customer support, and website functionality.

·        Payment processors, financial institutions, and fraud-prevention providers involved in processing or protecting transactions.

·        Fulfillment providers, shipping carriers, and logistics partners that need contact, address, and order details to deliver purchases.

·        Analytics and advertising providers, where used, which may receive device identifiers and website activity through cookies or similar tools, subject to applicable choices.

·        Professional advisers, such as accountants, attorneys, auditors, and insurers, when needed for their services.

·        Authorities or other parties when necessary to comply with law, respond to lawful requests, investigate fraud, enforce agreements, or protect rights and safety.

·        Parties involved in a merger, acquisition, restructuring, financing, or sale of business assets, subject to applicable legal protections.

Some providers process information on our behalf; others, such as certain payment or social media providers, may also process information under their own privacy policies.

5 Sale sharing and targeted advertising

Privacy laws can define "sale," "sharing," and "targeted advertising" more broadly than an exchange of information for money. If advertising or analytics tools enabled on our website disclose identifiers or browsing activity to third parties for their own advertising purposes, those disclosures may fall within these definitions.

Where applicable law gives you an opt-out right, you may contact support@organoma.com to exercise it and use any relevant privacy controls provided on our website. We will honor legally recognized opt-out preference signals, including Global Privacy Control, where required. A signal may apply to the browser or device sending it and to an identifiable account where required by law.

6 Your privacy rights and choices

Depending on where you live and which laws apply to Organoma, you may have the right to:

·        Know whether we process your personal information and request access to it.

·        Request details about the information collected, its sources, purposes, and disclosures.

·        Correct inaccurate information or request deletion, subject to legal exceptions.

·        Receive a portable copy of certain personal information.

·        Opt out of qualifying sales, sharing, targeted advertising, or certain profiling where applicable.

·        Limit certain uses of sensitive personal information, where that right applies.

·        Withdraw consent for processing based on consent, without affecting prior lawful processing.

·        Appeal a privacy-request decision where applicable and exercise rights without unlawful discrimination.

California residents may have rights under the California Consumer Privacy Act, as amended, if the law applies to our business. These can include rights to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive equal treatment when exercising applicable rights. These rights are subject to eligibility requirements and legal exceptions.

You can unsubscribe from promotional emails using the unsubscribe link in the message. We may still send necessary order, delivery, refund, account, or security communications.

7 How to submit a privacy request

Email support@organoma.com or call +1 (415) 870-6110. Describe your request and provide enough information for us to locate relevant records. Do not include full payment card details, account passwords, or unnecessary sensitive information.

For requests requiring identity verification, we may ask for information reasonably necessary to confirm your identity and protect your information. Where permitted, an authorized agent may submit a request on your behalf; we may need proof of authorization and identity verification.

We will respond within the time required by applicable law and explain any applicable exceptions or extensions. If a request is denied and an appeal right applies, contact us using the same details and state that you wish to appeal. You may also contact the relevant privacy regulator as permitted by law.

8 How long we retain information

We retain personal information for as long as reasonably necessary for the purposes described in this policy. Retention depends on the type of information, your relationship with us, transaction and support needs, security considerations, and applicable accounting, tax, legal, and regulatory requirements.

We may retain information needed to process orders, returns, or refunds; maintain records; prevent fraud; resolve disputes; or enforce agreements. When information is no longer needed, we delete it, de-identify it, or otherwise dispose of it in accordance with applicable requirements.

9 Information security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, transmission method, or storage system is completely secure. Keep account credentials confidential and contact us promptly if you suspect unauthorized access or misuse.

10 Children and personal information

Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact support@organoma.com so we can investigate and take appropriate action, including deletion where required.

We do not knowingly sell or share personal information of individuals under 16 without the authorization required by applicable law.

11 External websites and social media

Our website or communications may link to third-party websites, payment services, or social media platforms. Their privacy practices are governed by their own policies. If you interact with Organoma through a social platform, we may receive information you share, while the platform may independently collect information under its own terms.

12 Processing in other locations

Service providers may process or store personal information in locations outside your state or country. Privacy laws in those locations may differ from those where you live. Where applicable law requires safeguards for international transfers, we use the safeguards required for the relevant processing.

13 Browser privacy signals

Traditional browser "Do Not Track" settings are different from legally recognized opt-out preference signals. Our website may not respond uniformly to traditional Do Not Track settings. We honor recognized signals such as Global Privacy Control where applicable law requires, as described above.

14 Updates to this policy

We may revise this policy when our services, technology, information practices, or legal obligations change. The Last updated date identifies the latest revision. Where required, we will provide additional notice of material changes or obtain consent.

15 Contact Organoma

For questions about this Privacy Policy or to exercise applicable privacy rights, contact us:

Business name: Organoma

Email: support@organoma.com

Phone: +1 (415) 870-6110

Website: www.organoma.com

Support hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time

Contact address: 8375 Sultana Ave, Fontana, California 92335, USA